Terms of service
Terms of Service
Last updated: 5/5/2026
Overview
This website is operated by Rock Creek Coffee Roasters. Throughout the site, the terms “we,” “us,” and “our” refer to Rock Creek Coffee Roasters. Rock Creek Coffee Roasters offers this website, including all information, tools, products, and services available from this site, to you, the customer or site visitor, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
By visiting rockcreekcoffee.com, purchasing from us, creating an account, subscribing to a coffee club, submitting an inquiry, or otherwise using our website, you agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced here or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, wholesale customers, vendors, merchants, and contributors of content. If you do not agree to these Terms, you may not access the website or use our services.
Our online store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services to you.
Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.
You may not use our products, website, or services for any illegal or unauthorized purpose. You also may not violate any laws in your jurisdiction, including copyright, trademark, privacy, consumer protection, or ecommerce laws.
You must not transmit viruses, malware, worms, or any destructive code. A breach or violation of these Terms may result in immediate termination of your access to our services.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.
You understand that your content, excluding payment information, may be transferred unencrypted and may involve transmissions over various networks or changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, service, products, or access to the service without our express written permission.
Products and Services
Rock Creek Coffee Roasters sells products that may include whole bean coffee, ground coffee, coffee subscriptions or coffee clubs, brewing gear, mugs, apparel, gift cards, wholesale coffee, and other related products or services.
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return, refund, or exchange only according to our Return and Refund Policy.
Because coffee is a perishable food product, certain coffee items may be non-returnable unless damaged, defective, or incorrect, as explained in our Return and Refund Policy.
We make every effort to display product images, colors, descriptions, roast levels, sizes, prices, and availability as accurately as possible. However, we cannot guarantee that your device’s display of product colors or images will be completely accurate.
We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit quantities, discontinue products, update product descriptions, or change pricing at any time without notice.
Coffee Clubs, Subscriptions, and Purchase Options
If you purchase a coffee club, subscription, recurring order, prepaid subscription, or other purchase option, additional terms may apply. These terms may include billing frequency, renewal timing, cancellation instructions, shipping frequency, and any applicable limitations.
By purchasing a subscription or recurring product, you authorize us or our payment providers to charge your selected payment method according to the terms shown at checkout. You are responsible for keeping your billing, shipping, and account information accurate and up to date.
Cancellation details for subscriptions or purchase options may be provided in our Purchase Options Cancellation Policy or in the subscription terms presented at checkout.
Wholesale Orders
Wholesale customers may be subject to additional terms, pricing, minimum order requirements, payment terms, delivery arrangements, or agreements. If there is a conflict between these Terms and a separate written wholesale agreement, the written wholesale agreement will control for that wholesale relationship.
Accuracy of Billing and Account Information
We reserve the right to refuse, cancel, or limit any order you place with us. This may include orders placed under the same customer account, payment method, billing address, shipping address, or orders that appear to be placed by dealers, resellers, distributors, or unauthorized parties.
If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.
You agree to provide current, complete, and accurate purchase, account, billing, and shipping information for all purchases made through our store. You agree to promptly update your information so we can complete transactions and contact you as needed.
Shipping, Returns, and Refunds
Shipping times, delivery estimates, shipping fees, return eligibility, exchanges, and refunds are governed by our Shipping Policy and Return and Refund Policy.
Shipping and delivery estimates are not guaranteed unless expressly stated. We are not responsible for delays caused by carriers, weather, incorrect shipping information, customs, holidays, or events outside of our control.
Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The content on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information when appropriate.
This site may contain historical information. Historical information is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update information unless required by law.
Modifications to Products, Services, and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product, service, offer, promotion, or content at any time without notice.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of any product or service.
Optional Tools and Third-Party Services
We may provide access to third-party tools, applications, or services that we do not monitor, control, or manage. You acknowledge and agree that access to these tools is provided “as is” and “as available” without warranties, representations, or conditions of any kind.
Your use of optional third-party tools is entirely at your own risk and discretion. You should review the terms and policies of any third-party provider before using their services.
Third-Party Links
Certain content, products, or services available through our website may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us.
We are not responsible for examining or evaluating the content, accuracy, policies, products, services, or practices of third-party websites. We are not liable for any harm or damages related to purchases, use of goods or services, resources, content, or transactions made through third-party websites.
User Comments, Feedback, and Submissions
If you send us ideas, suggestions, proposals, reviews, comments, photos, testimonials, or other submissions, whether online, by email, by postal mail, through social media, or otherwise, you agree that we may use, edit, copy, publish, distribute, translate, and display those submissions in any medium, unless prohibited by law or otherwise agreed in writing.
You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You also agree that your submissions will not contain unlawful, abusive, obscene, defamatory, misleading, or harmful material, or any virus or malware.
We may, but have no obligation to, monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or otherwise in violation of these Terms.
Personal Information
Your submission of personal information through the website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and share personal information.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on our website or in our services that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other details.
We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice, including after you have submitted an order.
Prohibited Uses
In addition to other prohibitions stated in these Terms, you are prohibited from using the website, products, services, or content:
- For any unlawful purpose;
- To solicit others to perform or participate in unlawful acts;
- To violate any international, federal, state, provincial, or local laws or regulations;
- To infringe upon or violate our intellectual property rights or the rights of others;
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
- To submit false or misleading information;
- To upload or transmit viruses, malware, or malicious code;
- To collect or track the personal information of others;
- To spam, phish, pharm, pretext, spider, crawl, scrape, or engage in similar activities;
- For any obscene or immoral purpose;
- To interfere with or circumvent the security features of the website or related services.
We reserve the right to terminate your use of the website or services for violating any prohibited use.
Intellectual Property
All content on this website, including text, images, graphics, logos, product names, product descriptions, photography, videos, designs, icons, and other materials, is owned by or licensed to Rock Creek Coffee Roasters unless otherwise stated.
You may not copy, reproduce, distribute, modify, display, publish, sell, or exploit any website content without our prior written permission.
Disclaimer of Warranties and Limitation of Liability
We do not guarantee, represent, or warrant that your use of our website or services will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from using the website or services will be accurate or reliable. You agree that we may remove the website or services for indefinite periods of time or cancel the service at any time without notice.
Your use of the website and services is at your sole risk. The website, services, and all products delivered through the website are provided “as is” and “as available,” except as expressly stated by us or required by law.
To the fullest extent permitted by law, Rock Creek Coffee Roasters and our owners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the website, services, or products.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend, and hold harmless Rock Creek Coffee Roasters and our owners, directors, officers, employees, affiliates, agents, contractors, licensors, service providers, subcontractors, suppliers, and partners from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.
Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be considered severed from these Terms. This determination shall not affect the validity and enforceability of the remaining provisions.
Termination
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.
If we determine or suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
Entire Agreement
These Terms, along with any policies or operating rules posted by us on this website, constitute the entire agreement and understanding between you and Rock Creek Coffee Roasters and govern your use of the website and services.
These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Governing Law
These Terms of Service and any separate agreements through which we provide products or services shall be governed by and construed in accordance with the laws of the State of Montana, United States, without regard to conflict of law principles.
Changes to These Terms
You can review the most current version of these Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.
Contact Information
Questions about these Terms of Service should be sent to us at:
Rock Creek Coffee Roasters
Email: [email protected]
Mailing address: 124 N 28th Ave N, Billings MT 59101, United States