Privacy policy

Privacy Policy

Last updated: 5/5/2026

This Privacy Policy describes how Rock Creek Coffee Roasters (“Rock Creek Coffee,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit, browse, or make a purchase from rockcreekcoffee.com (the “Site”).

Personal information we collect

When you visit the Site, we may automatically collect certain information about your device and how you interact with the Site. This may include information about your web browser, IP address, time zone, referring pages, pages or products viewed, search terms, and some of the cookies installed on your device. We refer to this as “Device Information.”

We collect Device Information using technologies such as:

Cookies: Data files placed on your device or computer, often including an anonymous unique identifier.
Log files: Files that track actions on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect information needed to process and fulfill your order. This may include your name, billing address, shipping address, email address, phone number, payment details, order details, and any other information you provide during checkout. We refer to this as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean Device Information, Order Information, and any other information that can reasonably identify you.

How we use your personal information

We use Order Information to:

Process payments and fulfill orders;
Arrange shipping and delivery;
Provide invoices, order confirmations, and customer support;
Communicate with you about your order, account, subscription, or inquiry;
Screen orders for potential risk or fraud;
Manage coffee club, subscription, wholesale, retail, or gift orders when applicable;
Provide marketing communications when you have opted in or when otherwise permitted by law.

We use Device Information to:

Help screen for potential risk and fraud;
Improve and optimize the Site;
Understand how customers browse and interact with the Site;
Measure the performance of our marketing and advertising campaigns;
Provide more relevant advertising and website experiences.

Sharing your personal information

We share Personal Information with service providers that help us operate our business, run our online store, process payments, fulfill orders, provide customer support, analyze website performance, and deliver marketing or advertising.

For example, our online store is powered by Shopify. You can learn more about how Shopify uses personal information by reviewing Shopify’s privacy policy.

We may also use analytics and advertising tools, including services such as Google Analytics, Google Ads, Meta/Facebook, Microsoft/Bing, or similar platforms, to help us understand website activity and show relevant marketing messages.

We may also share Personal Information when required to comply with applicable laws and regulations, respond to lawful requests, protect our rights, prevent fraud, or enforce our policies.

Advertising and analytics

We may use Personal Information to provide advertising or marketing communications that may be relevant to your interests. This may include using cookies, pixels, or similar technologies to understand how visitors interact with our Site and to measure or improve advertising performance.

You can learn more about targeted advertising and opt-out options through the following resources:

Your privacy choices and rights

Depending on where you live, you may have certain rights regarding your Personal Information. These rights may include the right to access, correct, update, delete, or obtain a copy of your Personal Information. You may also have the right to opt out of certain uses of your Personal Information, including targeted advertising or the sale or sharing of personal information where applicable.

To submit a privacy request, please contact us using the contact information below. We may need to verify your identity before completing your request.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

Data retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete this information, subject to legal, tax, accounting, fraud prevention, and business recordkeeping requirements.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or other operational reasons. Updates will be posted on this page with a revised “Last updated” date.

Contact us

If you have questions about this Privacy Policy, our privacy practices, or if you would like to make a privacy request or complaint, please contact us at:

Rock Creek Coffee Roasters
Email: [email protected]
Phone: 406-201-9189
Mailing address: 124 N 28th Ave N, Billings MT 59101, United States